Terms & Conditions
Wedding Cakes and Celebration Cakes
To secure your booking we require a retainer fee of around 25%, this is non-refundable.
Wedding cakes - the remaining balance must be paid three weeks prior before the cake is required.
Celebration cakes – the remaining to be paid 1week before collection.
Alterations
The price quoted will not change unless you change the design or portions requirements agreed at the time of
booking. We will try to accommodate any changes you wish to make and may incur additional costs. Please
note that no changes can be made to wedding cakes 4 weeks prior to delivery/collection.
Cake delivery/collection
We offer a delivery service for both Wedding and Celebration cakes subject to availability and would advise to
book in advance. This will incur an extra charge depending to where you would like it delivered to.
Please note that the cake becomes the responsibility of the venue or whom the cake has been handed over to. If
you wish to collect, the cake will be in a transportation box and any other information regarding your cake will
be passed on to yourself. We will arrange a time of collection a week before collection 9am – 4pm Monday to
Friday and 9am-1pm on Saturday.
Please note – cakes on leaving Debbie’s Bakehut premises become the clients responsibility and we are not
liable for any damages.
Allergies & special dietary requirements
Please contact us to discuss any allergy or special dietary requirements.
Our cakes are NOT gluten free/ egg free/ nut free/alcohol free please. Please BE AWARE we cannot guarantee
that any of our cakes are completely free of all traces for people who are highly sensitive.
Best Before Date
For freshness we recommend you consume your cake within 72 hours to preserve its taste.
Before the event – the cake must be stored away from direct sunlight and heat in the box provided.
After the event (if you have any left) We recommend storing your cake in either a refrigerator or an air tight
container
Problems
Here at Debbie’s Bakehut we take pride in what we create and if you have any concerns about your cake, please
say so upon collection/delivery so that we have the opportunity to rectify it. Upon leaving Debbie’s Bakehut if
you have a complaint, please contact us within 24hrs and you must have 75% uneaten cake for us to assess the
nature of the complaint.
Privacy
None of your personal details that we hold will ever be passed onto any third party without your permission. If
you wish your details to be removed please inform us. We don’t hold or store any bank or card details on our
data base.
Please download a copy of our Wedding Cake T&C's using the link below